Telephone Tips from a CA

Discussion in 'Credit Talk' started by racor, Jul 19, 2002.

  1. racor

    racor Member

    Surfing around and found this site for a collections agency.

    http://www.madagency.com/index.html

    Under her TELEPHONE COLLECTION TIPS Advantages & Tips for Collecting by Telephone section one of the things she has listed as a "tip" is the following:

    · When asked why you are calling, never say it is in regards to a debt, regarding an invoice is better.

    Just curious, but wouldn't that be a violation of the FDCPA under this section?

    § 807. False or misleading representations [15 USC 1962e]
    (11) The failure to disclose in the initial written communication with the consumer and, in addition, if the initial communication with the consumer is oral, in that initial oral communication, that the debt collector is attempting to collect a debt and that any information obtained will be used for that purpose, and the failure to disclose in subsequent communications that the communication is from a debt collector, except that this paragraph shall not apply to a formal pleading made in connection with a legal action.

    Like I said, just curious! :)
     
  2. scout

    scout Well-Known Member

Share This Page