this company is soooooooooo rude and unprofessional!! if you have this credit card DON'T USE THEM! cancel your card!! when you call their 800 numbers, you are kept on-hold forever; and they won't return your phone calls - the customer service reps are ignorate and useless!
RE: the associates nat'l bank the cs line is experiencing problems, as I noticed myself, I had to press the option for lost and stolen card, and you'll get right through..