Since the beginning of this journey, I have had problems with Unique Management Services over a $28 library fine. I've written three letters to them over this account and they refuse to really validate it and keep insisting they sent four letters and made two phone calls: but that's bull. They won't delete it if I pay, they said they will always respond to credit bureau requests for verification whether paid or unpaid, and will keep reaging the debt if unpaid and start the clock over if I pay it. I am wondering if I have any grounds to sue these people?
Hope that they re-age it or redate it. Then you can go after them. If you don't live in Maryland, tape them, then play it back, LOL. In MD it is illegal.
I don't want to pay them a g.d. dime on principle. I was willing to until one of their reps just called and she and I had a nasty squabble. The irony is their website claims they're a "gentle" agency focusing on material recovery, not patron alienation and despise traditional collection agency methods. I don't even think the books were really late. Only $6 of what's owed is an actual alleged fine. The rest is their stupid fees.
Are they baseed in Indianapolis? I had one of those on one of my bureaus and I sent them a letter requesting verification of the debt owed and about two weeks later I got a apology letter from them saying that it was reported in error with a copy of the credit bureau deletion letter that they sent to the CBRS. (pretty sure though that it was mine, but it was nice of them to say it was not). I'd send a verification of debt letter. How do you verify a library debt. I'd bet that would work.
author send a cease and desist letter,then if they still contact you, you have grounds to sue, but it sounds like you already have grounds if they admitted they are gong to reage the debt, sounds like you need to make contact by letter to theirl legal department or lawyer. Don't take their B.S. My first suggestion is to send the CD letter and see what happens. Cypri
I sent two validation letters and one estoppel. They sent a computer printout of the library fines and an application for library card with my signature and employer on it.
I would recommend that you go to the library and pay the fine. Then, deal with someone in a powerful position at the library who can make a call to the collection agency they contract with and then have it deleted. This works well in the medical field (i.e. emergency room bills, etc.). Just a thought. Sean
Most public library's have library boards. These public servants are supposed to guide and direct the library's efficient service to the public. I would send a letter to the library board president, with copies of all correspondence. If possible, I would attend library board meeting in person. That should resolve it!
