Thanks! ______________________________________________________ I've got a credit situation that has me suffering the three F's: flabberasted, furious and frustrated. I have five major credit cards, one Sears Premier card and one retail card (HRS Retail Services -- Nautilus). My credit limits are fairly modest, ranging from about $1200 to about $5500. I have paid off and closed two accounts, a JCPenney's and an Associates Visa, about two years ago. My credit history on these accounts reaches back about four years. I have never missed a payment or been late with a payment on ANY of my accounts, I have never gone over my credit limit on any account, I have never declared bankruptcy, I have never had a credit counseling service intercede with any creditors on my behalf. In short, I have a sterling credit record, and I've worked very hard to keep it that way. This month I received my Chase Mastercard bill and saw that my Preferred Customer Pricing rate of 9.49 percent (prime plus 5.49 percent) had been raised to 23.99 percent! After I got my heart started back up, I called Chase Cardmember Services and was informed that a routine review performed in May had indicated that I had little or no available credit, and that a notice of the increase had been sent to me with my May statement. I never got any notice from Chase that they were going to do this. Moreover, my cardmember agreement states that I would retain Preferred Customer Pricing unless a) I failed to make at least the minimum payment due on any of my accounts, b) I went over my Chase account credit limit or c) any payment to Chase was returned for insufficient funds. I was told that no one could handle the issue on the phone with me, that I would have to submit any protest in writing to Chase's Correspondence and Inquiries department. I did this, in detail, and sent carbon copies to the president and the vice-president of Cardmember Services. In these letters I said that I had contacted CCCSNY for advice and was told that if my cardmember agreement stated that my pricing would remain at preferred status unless I violated the agreement, which I did not, that I should wait for Chase's reply and, if my account was not returned to its preferred status and the excess interest charges credited, I should file a complaint with the New York State Attorney General's office. Moreover, I never got a notice of their intent to change the terms of the cardmember agreement and therefore had no chance to refuse to accept the changes. This is where the situation stands. Does anyone have any advice beyond what I've already done to get this situation resolved? This account has a credit limit of $2,000 and the balance is around $1,400. My major credit cards, I'll admit, are up there, but not completely maxed out (they all have at least $250 to $350 available credit remaining). I only have a few hundred dollars on my Sears account, with over $1000 available, and the HRS (Nautilus) account has over $4500 in available credit. I can see where they would be justified in looking at my current debt load and deny credit if their formulas didn't come out in my favor, but I've been a Chase cardmember for three years and have never missed a payment. In fact, I often made more than minimum payments on many of the cards at different times, Chase included. Right now I'm laid off (since July 1) and making minimum payments only on all my accounts, but I AM making payments and intend to continue doing so. But I have to admit, this kind of treatment is making me feel like telling them all where to go and just declaring bankruptcy. If doing all the right things still gets you penalized so heavily, what's the incentive?