Thought I'd share this news report

Discussion in 'Credit Talk' started by needinfo, Nov 8, 2003.

  1. needinfo

    needinfo Active Member

  2. lbrown59

    lbrown59 Well-Known Member

    1*For their part, the credit agencies say the trend is a necessary cost- cutting move in light of new legislation that would allow all consumers to obtain free copies of their credit reports.

    2*A hundred percent of our mail regarding customer disputes is going to go to India at some point," said David Emery, executive vice president and chief financial officer of TransUnion in Chicago

    3*Emery said in an interview that the decision to have an Indian firm handle thousands of written requests for changes to credit files each year .

    4*"We have a vendor in Jamaica," said Rob Hogan, senior vice president of customer services. "The Jamaican workers handle data entry at the very beginning of the reinvestigation process (for disputed credit reports)."
    5*He said the overseas workers had "limited access" to consumers' credit files

    6*"We take great care of our data," Hogan stressed.

    7*Are we saying that Hindus are more criminal?" asked Stuart Pratt, president of the Consumer Data Industry Association, a trade group for credit- reporting agencies. "Are we saying that workers in India are less safe?

    8*The application of American law in a foreign country is difficult, if not impossible,"

    ++++++++++++++++++++++++++++++
    1*I'm sure that would break them up
    2*By By consumer protection laws it was nice knowin ya.
    3*So you think disputing is hard now, just wait!
    4*Mishandled is more like it.
    5*So how do you correct files you can't access?
    6*Yeah Right. Now we can go from a 70% error to a 90% error rate in one easy step.
    7*I'm saying the more people you expose the data the more the likelihood of ID theft.
    8*No more FDCPA and FCRA.

    THE END ** *** ** LB 59
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