This is very NICE going. How did you get this fax number??? To what dept. is this fax number? Consumer Affairs (i.e. legal) or the regular dispute dept. To who's attention should the fax be directed? Thanks,
I ranted and raved with the supervisor and she finally gave me a fax number. She tried to get me to mail something but I had already did that and still no results. Make it to the attention of the dispute department along with your confirmation number on top and of course a little note explaining your situation. Godd luck! Cypri