Transunion--Online

Discussion in 'Credit Talk' started by Reshod, Dec 17, 2001.

  1. Reshod

    Reshod Well-Known Member

    For those of you who have been locked out of the Transunion online system here is a standard reply and reason for being locked out:

    The message "We do not recognize the information you have entered. For your security, we must block access to your account for 30 days", is shown when TransUnion blocks users that have incorrectly answered the identity authentication questions from ordering a personal credit report online for security purposes. This allows TransUnion to prevent a person from returning repeatedly until they "guess" the correct answers. Our records indicate your 30 day bloack will expire January 16, 2002.

    This is from a Transunion rep.


    Moral of the story: Get it right the first time.
     
  2. the other

    the other Well-Known Member

    I got it right the first time, but I am still locked out.
     
  3. Christi

    Christi Well-Known Member

    Well....TU is reporting my CL as $200 when it's actually $150 so I put the $200, I was locked out, waited 30 days. Tried again and put $150 on CL still locked out, so I called them. They can and will give you the score and a report number on the phone so you can dispute. Just dispute based on an old report I guess, but I got my score on the phone.
     

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