Today 6/19/01 I called TRW. I was told by their "customer care" that if you dispute more than one item (does not matter if it is at different times) you will not hear anything back until all items disputed are completed - my favorite part is they have 'no idea" how long that could take. They also said if you send in an additional dispute the 30 day clock on the original does not apply. it is basically "reset" by the additional investigations. Is this right???? Please advise.