I sent in a dispute to TU CMRRR on 9/24. They received on 9/28. I have the green card. I called TU and they have not started the investigation and say they have no knowledge of my dispute letter. Any suggestions? Does the 30 days start from 9/28, the day they received it?
30 days from the day they receive it. Time is ticking. § 611. Procedure in case of disputed accuracy [15 U.S.C. § 1681i] (a) Reinvestigations of disputed information. (1) Reinvestigation required. (A) In general. If the completeness or accuracy of any item of information contained in a consumer's file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly of such dispute, the agency shall reinvestigate free of charge and record the current status of the disputed information, or delete the item from the file in accordance with paragraph (5), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer.
..thanks LKH...Should I even contact them again and see if the investigation has started or do nothing at all. The reason I am concerned about this is they labeled me a frivolous on the last dispute.
