TU rep cannot see my account?

Discussion in 'Credit Talk' started by cosjef, Jul 19, 2001.

  1. cosjef

    cosjef Well-Known Member

    I called TU to check on a tradeline, and the rep I spoke with said she could not look at any of my account details while my 2 investigations are in progress. Only after the 30 days (of the completion of the investigations, whichever comes first), can I call back and get the information I wanted on the account.

    I think this is total bs. Has anyone else experienced this?
  2. marci

    marci Well-Known Member

    The rep is lying to you. I've checked on different accounts during disputes many times with no problems, as recently as last month. I suggest calling back and talkng with someone else.
  3. tmitchell

    tmitchell Well-Known Member

    Marci is correct. I just called TU today regarding an account of mine and they told me the status.

  4. OtherTerri

    OtherTerri Well-Known Member

    I did my first dispute with TU this month, online. I called after receiving the now famout "inquiry" letter, and asked about the other items I disputed. She told me she did not see any tax liens (yeah!), she corrected my birthdate, and made a notation about a person with a simlar name, so I know she could see my full account.
  5. MartysGirl

    MartysGirl Well-Known Member

    I agree with the others... It sound like a bunch of B.S. to me!!


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