Last November I began a debt management plan through CCCS and have kept my payments up to date. How is this reported to CRA's? Does this damage my credit report Another question. In April I noticed an unauthorized withdrawal from my checking account. I asked my bank for a copy of the check. It was withdrawn by a company that I have a loan with. The withdrawal was never posted to my loan account as a payment. I have faxed all this info to the company on May 1. The only response that I get from the company is that they are still investigating. This seems like fraud to me. What recourse do I have and what action can I take against this company?.