Very good reason not to call a CA!

Discussion in 'Credit Talk' started by tac14033, Jun 21, 2002.

  1. tac14033

    tac14033 Well-Known Member

    Just a heads up guys. I noticed this happened when I called a mortgage place inquiring about home loans where you call an 800 number and leave your name for them to call you back if you want to.

    Well I called this place's 800 number but did not leave any message, I hung up.

    Now my home telephone number is unlisted, I have caller ID block which means when I call it says "Restricted" on other people's caller IDs. I also have call intercep for annoying telemarketing people.

    What happens next amazes me.....The next day I get a call from this mortgage place asking for me! I asked him how on god's earth did he get this information because I didn't leave a message and my phone number is unlisted and restricted. I'm thinking man I'm called the phone company to rip them a new one when I get off the phone with this guy.

    He then explains to me that some if not most 800 numbers record all the callers telephone numbers and names and the person with the 800 number can get a daily log with all the callers info, he says it is legal since the person you are calling has to pay for the phone call.

    This totally amazes me and I'm glad he told me this!

    Please people DO NOT CALL a CA's 800 number if you really don't have to!

    My advice is to never call them at all but I thought I would post this info here to help others like myself in the future.

    You learn something everyday!

    Tac
     
  2. GEORGE

    GEORGE Well-Known Member

    800#'s ALWAYS KNOW WHO IS CALLING...

    Some credit cards have you ONLY put in the LAST 4 NUMBERS OF YOUR CREDIT CARD...they know who you are BEFORE you put in the 4 numbers!!!
     
  3. Hal

    Hal Well-Known Member

    The telephone company provides the numbers of all calls received on a toll free line to the subscriber for the line. It doesn't matter if the number is blocked, unpublished or otherwise restricted.
     
  4. jrjr35

    jrjr35 Well-Known Member

    it's referred to as ANI automatic number identifier. call blocking of any sort doesn't seem to be of any use. When callling ANY toll free number that you don't want to have your information use a pay phone.
     
  5. defender

    defender Active Member

    Excellent advice. I've also heard using prepaid phone calls is a way to thwart the system. Another trick they'll use is a "trap line." Typically, you receive a post card or letter stating you've won a prize or they have important information, and to call them.
     
  6. jonesing

    jonesing Well-Known Member


    Roger that. ANI is a whole different animal than caller ID. It's similar to what's used by 911 to locate the source of the call. Some of the prepaid calling cards won't work if they do not allow you to call 800, 877, 866 etc numbers--they figure why would you since the call is free to begin with.

    To defeat ANI you'll need to use
    [a] a trunk line phone--where I work, we have hundreds of direct-dial extensions but they go out via a trunk line in another state and the phone number that shows up on CID or ANI doesn't actually exists physically...so nobody would ever answer
    use a pay phone
    [c] use a prepaid cell phone...TracPhone, AT&T Free2go etc--you can change the number when you like and since they don't have billing, nothing to really trace back to you.
    [d] call from a friend, er, enemy's house...
     
  7. Slayer

    Slayer Well-Known Member

    Or you could use dialpad.com or net2phone from your pc. since you're not calling from a real telephone line, it's a great way to remain anonymous.
     
  8. JohnOG

    JohnOG Well-Known Member

    All so true. I knew this because I worked for a brokerage house in Wall Street and every person that called, whether from a cell phone or home, showed me his or her phone number on my ID box. If there was any type of notation on the account that was on that customer's profile, I had their phone number or at least where they called from. I intercepted several fraud cases that way and turned them over to our Risk Management department to deal with.

    Most CA's that call leave a nebulous message saying something like:

    "Hello, this message is for John, my name is Wendy, please call me at 800-xxx-xxxx as I have an important business matter to discuss with you". Well if you don't tell me what is the business matter, I am probably not interested in it in the first place.

    They also call many times before they finally leave a message if they get your answering machine. One thing I have done is to record my outgoing message as such:

    "Hello (then a 5 to 6 second pause) then the remainder of the message. Those 5 seconds seem like a long time, but what it does is trigger their automated call system into thinking you have actually answered the phone. Think about it, what is it that you say when you first answer the phone. You say, "hello" and then pause to hear for a response. This causes them to initiate a call as the rep comes on the phone thinking they have a live person only to findl out it's your machine.

    They get rated on how many calls they do that are live contact, hence why they use the auto dialer. After a few of these attempts, leaving them thwarted, they will leave a message for a few times and eventually give up. This works great for tele-marketers also.
     
  9. lbrown59

    lbrown59 Well-Known Member

    n59

    [d] call from a friend, er, enemy's house...
    jonesing
    =================================================
    ==============================
    I have called several CAs 800 #s from my home phone for my MIL.
    I an suprised that none of them have ever done this and called me back.


     
  10. IndyGreg

    IndyGreg Well-Known Member

    Just to add to what others have stated. I own an 800 line for my business. The system shows the caller's number and each month's statement gives an itemized list of callers by number / call duration.

    Greg
     
  11. lbrown59

    lbrown59 Well-Known Member

    gives an itemized list of callers by number / call duration.

    IndyGreg
    ==================How about names addresses ?
    What about locations ?


     

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