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Discussion in 'Credit Talk' started by Reshod, Oct 28, 2000.
Anyone please help, this is really affecting my credit status!
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I use VoiceStream, but I've never encountered any problems with them. My plan costs the same as yours, but I rarely use any of my allotted minutes every month.
Don't depend on anything you hear from a local representative. They are only there to S-E-L-L and to sell you as much garbage as they possibly can. Go to the website and email them to find out a specific person you can talk to who can help you solve this problem. Just any run-of-the-mill customer service representative in the phone bank probably can't help you here because you'd probably get as many answers as there are reps.
In your email, tell them you want the name of a specific person and his/her phone and extension number, that you can reach every time you call.
My sister has the same plan and she has had no problems.
No problems here with Voicestream other than their limited coverage area.