Re: Re: Re: Re: Re: Watch for CITI rate hike !!! " If you have paid on time and are in good standing they will lower your rate back. I had to do the same thing last year. It only took about 5 minutes with 'R'." Retention told me that since my increase had not actually gone into effect yet, it could not be lowered. She told me to wait a few months and call back and "it would probably be lowered" I want to make sure I call direct to R--- I will do a search here, but want to make sure I call the right number. The "regular number" was useless-- and I finally asked to be switched. It was very frustrating.
Citibank Customer Retention Department 1-800-444-2568 As I said I am not going to call them because I do have some better cards and terms. I just want to forget about it.
Thanks Plat-- I think I will call in a few months just to see what the verdict is, although I still plan to *punish* Citi by switching business. I know they are shaking in their shoes (LOL) but it will make ME feel better.
