What I should do?

Discussion in 'Credit Talk' started by T.Y., Mar 19, 2001.

  1. T.Y.

    T.Y. Guest

    I ordered FICO score yestoday and got " due to high volumes we cann't immediately process your request-----",I got E-mail this morning and it said my request has been process, so I login and clicked " click here for your score"but the file wouldn't open and the screen was blank.Thanks.
  2. breeze

    breeze Well-Known Member

    Did they charge your card??
  3. T.Y.

    T.Y. Guest

  4. breeze

    breeze Well-Known Member

    Email them or call if there is a number on the site. Tell them you will dispute the charge if they don't fix it.
  5. T.Y.

    T.Y. Guest

    Breeze,thanks for your reply.
  6. breeze

    breeze Well-Known Member

    I looked - at the bottom of their main page you will see "contact us" in the green strip at the bottom. It says use customer.care@equifax.com

    This is copied from their website:

    Other Contacts:
    This Website is managed by Equifax Corporate Communications.
    Problems related to accessing/viewing your credit report should be reported to: customer.care@equifax.com
    Other technical problems should be reported to: webmaster@equifax.com
  7. Momof3

    Momof3 Well-Known Member

    Call them they open at 8:00 am 1-888-532-0179

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