Why is it that people who are in the business of collecting debt act as though they have never heard of validating a debt? Im sure some of them are just playing stupid, but I also think some really never heard of the process. I would think that if someone were to make their living in the collection industry that they would be a little more competent about its rules. Just an observation. Thanks
They make their money by collecting debts. Any time spent away from that for things like validating is down time for which they don't make money. So they lie, hoping you do not know your rights. Then they can spend all their time making money by collecting debts.
