What's wrong with CreditExpert?

Mine was dated 12-22-01. My score was 653 instead of 702 where it was yesterday. No changes to the report though -- I'm sure it's just a glitch.

 

Wierd..My score was the same as yesterday and the date was correct.

 

My score is dated 10/01

 

Just logged in, mine was dated and scored fine (though I will always complain it is too low .

-Peace, Dave

 

can't even get onto the web page- server must be down OR they are updating now??

 

I have not been able to get in for 15 days, except for one time. "They are working on the problem". They don't answer my email and don't have tech support call me. The tech guy I did talk to said there is a way to get into the site but it is too difficult for him to understand.

They won't refund my money and won't fix it. I am beginning to think it is a ripoff.

 

I've been trying to log in all morning. For the 1st hour, the webpage didn't come up. Finally I got the temporarily down webpage. They need to hurry and fix it because I've got the shakes!!!

 

Is that Oprah's picture in the corner?

 

It is 10:25 Central time and it is still down. Still no answer from my email 15 days ago and no response to my five phone calls this week. Are they still in business?

 

I checked mine a few minutes ago and it was working - sort of. Still don't have a score. Bu I haven't had one for two weeks so...

 

I checked mine and I got in but the credit report is dated april 3rd. Their system is still acting funny.

 

I wasnt able to 'Request an Investigation' either last night.

 

I checked it about 3 PM central. Still not working. They are not responding to emails or phone calls. Are they going under?

 

Just called them again (sixth time this week). She had no explanation why it has not worked nor any reason why no one has gotten back to me since my first complaint 15 days ago.

She gave me a full refund. I have had the service about six months. I really liked it and used it a lot, but the last two weeks ticked me off.

I would not rccommend it to anyone unless they can get their problems worked out.

Earlier in the week, I was told to cancel (no refunds allowed) and to sign up again at $79.99.

 

OK, I just logged on to CE, went through the entire process of disputing. It went along just fine. I was able to get to the point of submission but I didn't. Just wanted to test it. So it seems fine as of 6:15pm EST.

 

and people wonder why some of us don't PAY the $80 bucks for this wonderful service.

 

CE is down again today?????

 

i just logged on. its working now.....