When to write Reg Agent,Others?

I'm wondering when it's most appropriate to write/copy a corporation's Registered Agent (RA) in the dispute process, and/or how to assure that ITS' are taken seriously when all other letters have fallen on deaf ears. I've searched the forum prior to posting this, but did not see this covered previously.

For starters, is it appropriate to address the Intent To Sue (ITS) letter to the RA - or simply to copy the RA? Or should I wait until I'm serving them before writing the RA?

I have a problem where I'm helping someone fix a case of identity fraud and because I have such clear/undeniable evidence, the errors are coming off. Unfortunately, some OC/CA's simply don't read their mail - no matter what I send them.

For this reason, I'm sending out my first batch of ITS letters, and I want to be sure they don't get lost in the shuffle or fall on deaf ears.

I've heard of people writing the CEO's - but I'm a little sketchy on looking like a zealot. Instead, I would prefer to address the most relevant party for my ITS letters and I'm just not sure who this person is.

Thank you in advance for any suggestions,
-Rusten

 

Thank you, Jlynn! Can you edit/repeat that last sentence one more time? I'm not sure I understood it correctly. Thanks again!