Whoa....free gold upgrade!!

Discussion in 'Credit Talk' started by IamBuzzed, Apr 21, 2001.

  1. IamBuzzed

    IamBuzzed Well-Known Member

    Wow..I can't believe what i just did. I know some of you people have upgrades for free but i have had BAD history. Heres the scope.

    I called Providian and ask to wavied the annual fee which is $59. Lady gave me some crap about signing an agreement and it couldn't be wavied. Ok. I thought. I called back 5 minutes later and ask that my card be cancelled. Was sent to another department and nice lady ask me why i want to closed account. Told her i dont like the annual fee and she said she will wavied it! Also, added bonus lowered my APR! Then she mentions i can get gold upgrade. Pretend i did not know that but i did ($99 fee), and she upgrade for FREE.

    Really works..I had NO intention of closing account as my only CC.
  2. Saar

    Saar Banned

    Re: Whoa....free gold upgrade!

    Welcome to the wonderful world of Customer Retention, also known as "I'll transfer you to the department that handles these matters".


  3. roni

    roni Well-Known Member

    Re: Whoa....free gold upgrade!

    I better get on the phone to providian right now.

  4. Marie

    Marie Well-Known Member


    How long have you had your account???

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