Sorry, we are unable to start an on-line investigation request for you at this time. You may contact us to initiate your investigation using the telephone number or address listed on your Equifax Credit File. Or click on this button to send an e-mail request: when I try to do an online investigation?? I have never had a problem w/ online disputes before....
Did you end up emailing your dispute when given this message? I did and pg has yet to show it in dispute and I hate to waste another 12.95 to check and see if it is listed in dispute or not... and LOL what was the Equifax issue last week? I'm afraid I wasn't here too much last week and I'm scared I missed something now!!
thanks...was it the "equifax changing ppl over" thread?" Have your disputes that you emailed in been listed as being as such??
Yup, that's it. http://consumers.creditnet.com/straighttalk/board/showthread.php?s=&threadid=46185&highlight=eq Oh, I faxed :OP
Hey, that happen to me with Equifax when I first started my disputes a long time ago, it was because my address where wrong! Maybe thats the same problem you are having? =) hope this helps.
this is how I got around it, Find one of your old credit reports and use that confirmation number and THAT address and then dispute the item. Hopefully that item was on that report. I had the SAME problem and this worked for me.