"A fast growing Silicon Valley company on Monday anounced plans to open a customer service operation in Omaha that is expected to have 500 workers by year's end. Most of the Omaha workers would essentially be online bank tellers for Palo ALto, Calif-based X.com Corp., an online financial service outfit. Employees in X.xom customer support center will answer consumer's questions by telephone, e-mail and through online chats, said company spokeswman Julie Anderson. Those employees would start at $10 to $12 an hour, Anderson said. Technical workers such as systems managers, presumable would make more." The article goes on and on. If you are hoping for faster and better customer service I wouldn't keep my fingers crossed. Here in Omaha we have the lowest unemployment rate next to Dallas. I work for a phone firm and have a real difficult time hiring people. The article states they choose Omaha because of the low housing and relatively cheap wages. However, they failed to recognize the hundreads of jobs in Omaha that are unfilled because they pay in the same range. Just last week I tried hiring 25 people for a no sales position which payed $10 an hour (answering phones for orders for our catalog). We were able to hire 6, of which only 2 came back on the second day. Our company is one of the highest recognized honest business in the area (next to Warren Buffet). I am sure that X.com wont beable to match our bouneses or our extra perks which brings the wage over $15 an hour. It appears to me X.com is still making poor choices.