Critical UPDATE ->

Discussion in 'Credit Talk' started by Butch, May 6, 2004.

  1. Butch

    Butch Well-Known Member

    .

    Ok well, ... I did some serious digging around for you guys.

    There are thousands & thousands of FTC Staff Opinion Letters, the vast majority of which are NOT online. So here's one that should be of profound interest to one and all.


    In early 1980 a resident of Prima County AZ, received a dunning notice containing his notice of rights pursuant to § 809. Validation of debts [15 USC 1692g].

    The consumer became confused about whether or not a written notice of dispute must be received within the first 30 days or lose their right to dispute at all. The consumer argued that the language in the dun was poorly written and implied something which Congress did NOT mean to imply.

    • Side Note: If you've read my work on how Congress operates you would know this does happen from time to time. In fact Congress sometimes PURPOSELY injects ambiguity in law, but I digress.


    Seeking clarification the consumer sent the letter to the Atty. for the Prima County, Consumer Protection Division, Mr. Stephen D. Neely. Counselor Neely, unsure of the vitality of the advice he might offer the consumer, forwarded a copy of the consumers letter and the dunning notice to the FTC. In his cover, he probably wrote something like the following;

    • It almost seems to suggest that if a letter of dispute is not sent within 30 days of the initial notice, the consumer loses his right to dispute. Therefore, the letter is misleading.

      Can you provide clarification on this issue.


    Unfortunately we donâ??t have the original dun sent to the consumer, or Mr. Neely's original request for clarification. BUT â?¦ it doesnâ??t really matter anyway, because the FTCâ??s response speaks [intrinsically] for itself.

    Obviously Mr. Neely wanted to do the right job for his constituent, so he waited for the FTC to answer.

    Staff Atty. Alan D. Reffkin's answer;




    • FEDERAL TRADE COMMISSION
      Washington, DC 30560

      April 29, 1980

      Stephen D. Neely, Esquire
      Pima County Attorney
      Consumer Protection -
      Economic Crime Division
      900 Pima County Courts Building
      111 West Congress Street
      Tucson, Arizona 85701

      Dear Mr. Neely:

      This will acknowledge receipt of your letter dated April 1, 1980 transmitting a copy of a dunning communication received by a citizen of Pima County, Arizona.

      In your opinion the communication misstates the language of the notice required to be provided by the provisions of Section 809 of the Fair Debt Collection Practices Act ("Act") and implies that if the consumer disputes all or part of the debt written notification to that effect must be sent to the collection agency within thirty days.

      We agree with your analysis,
      [that the letter is wrong]. Section 809(c) of the Act provides that failure of a consumer to notify the collection agency within the thirty-day period as provided for in Section 809(b) cannot be construed as an admission of liability by the consumer.

      However, the notice in question contains a contrary impression and as such, in our opinion, would be deceptive under Section 807 of the Act.

      Additionally the dunning letter fails to give the full notice required by the Act. For example, the notice required under Section 809(5) has not been provided.

      The comments furnished are informal in nature and as such are not binding on the Commission. Nevertheless, they do represent the staff's present enforcement position.

      Very truly yours,

      Alan D. Reffkin
      Attorney
      Division of Credit Practices


    We can, if you want, have an analysis on this Opinion. It also [further] substantiates my position [that Iâ??ve had since DAY ONE] that if you get a letter from a CA or Atty, that says â??since you failed to dispute within 30 days, you canâ??t do it nowâ?, IS a violation of;

    • § 807. False or misleading representations [15 USC 1692e]


    Enjoy.

    :)

    *****************************************
    • PS1. There will ALWAYS be newbies who come along and ask about this 30 day "limit". You should refer them to the WIV Thread (linked at bottom left). Or you can send them here for the short version.

      PS2. JDP Pro Se, had a few comments about the WIV thread which indicated that if people followed it's advice he might be mislead about the 30 days.

      PS3. Or ... that Hiding90 kept insisting that after the 30 days we were POWERLESS.

      This should put the 30 day issue to bed, once & for all


    :)

    .
     
  2. ontrack

    ontrack Well-Known Member

    Excellent.
     
  3. Hedwig

    Hedwig Well-Known Member

    Good work, Butch!

    It only makes sense. All they would have to do is not mail a letter, claim they did, and you would lose the right to validate. Does that make any sense at all?
     
  4. Butch

    Butch Well-Known Member

    Thanx OT,

    That's EXACTLY right Hedwig.


    In fact we are starting to see more and more of this. Who was it that just had a thread called "CA lying about contacting me"?

    Not only did the first CA do this but the second also.

    However, all is not lost gang.

    Here's the bottom line;

    If dragged into court, the CA's assertion that "oh yes we did send the notice" is not sufficient to overcome your objection.

    They must demonstrate, by a preponderance of evidence, that; 1) they had procedures in place designed to avoid a specific violation, and; 2) their employees adhered to same. So they must lay all that evidence out in court. A good case is Smith v. Transworld Systems Inc. (Unfortunately I can't find it online). :(


    The systemic procedures they have in place MUST rise to the level of "reasonable".


    Think about it. It's a HUGE pain in the butt, and very expensive for them to do all this, when they run into an informed consumer.

    Demand their training manuals, depose their employees, managers and owners of the CA. discovery, interrogotories, admissions, stipulations, etc., etc., etc..

    You could rack up $10,000 - $20,000 grand just having these guy's looking for documents from now till hell freezes over.

    Trust me.

    They'll be wanting to avoid this if you do it right.

    :)

    .
     
  5. Butch

    Butch Well-Known Member

    .

    The US District Court for the Western District of Michigan held that a collection letter, which stated "Under the law, you have 30 days to dispute the balance," gave the false impression to the least sophisticated consumer that failure to respond in that time frame would operate as a waiver of rights under the law and therefore violated 15 USC 1692e (10)

    Diamond v. Corcoran, clearinghouse # 48,404 (W. D. Mich. 1992.)

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  6. trish6103

    trish6103 Well-Known Member

    As usual Butch, you are AWESOME!
     
  7. Butch

    Butch Well-Known Member

    TY Trish.

    :)
     
  8. fun4u2

    fun4u2 Well-Known Member

    Right on butch !!

    if your not a lawyer you should consider being one :)

    I found in court yesturday In my piddly little small claims suit that the judge did not even let the CA attempt to show that they sent letters before and I had lost my right to dispute the acct prior.

    he said it was irrelevant to the facts I presented,

    it didnt matter WHEN I requested proof of the debt, the fact is they were required to provide proof of the charges they are collecting .

    the judge himself made that determination and said that he considered it in all fairness to the consumer. there is no loss of rights, it can not be waived by any provision.

    and in my case they altered them. lol Stupid CA
    yeah 4 me :)

    I think we all are on a track to show flaws in the system and the CA cant get around them anymore
    and prevail.

    nice posting BTW
     
  9. Poochie

    Poochie Well-Known Member

    Thanks so much for sharing this. So lemme ask you something - if a CA uses that language, something to the effect of :

    By law you have 30 days to dispute the validity of the debt. If you do not dispute the validity of this debt we will assume you are liable and will take all action legally available to us.

    is that false and misleading? This is a gray area to me.

    Thanks so much?
     
  10. Butch

    Butch Well-Known Member

    Doesn't that sound [virtually] identical to the Diamond Case Poochie?

    But the language you used IS a little more "iffy". They do lay out the consequesnces, that they can assume the debts validity.

    That is NOT an incorrect statement.

    The violation comes in when the implication is made that you are not permitted to dispute after 30 days.



    :)

    .
     
  11. Butch

    Butch Well-Known Member

    Or that you lose the right to do so after 30 days.
     
  12. sassyinaz

    sassyinaz Well-Known Member

    Butch,

    Do you have a link for that case?

    Sassy
     
  13. Butch

    Butch Well-Known Member

    Diamond is not Online.




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  14. LKH

    LKH Well-Known Member

  15. Butch

    Butch Well-Known Member

    UUMMM ....

    This is a thread about disputing AFTER 30 days.

    Not whether or not the notice was sent or received.

    .
     
  16. LKH

    LKH Well-Known Member

    Re: Re: Critical UPDATE ->

    I'm sorry, I though you posted this in this thread:

     
  17. Butch

    Butch Well-Known Member

    Re: Re: Critical UPDATE ->

    LOL

    Mahon did not lose his case just because Credit Bureau of Placer County waltzed into court and said;


    "Yes your honor, we did sent the notice".


    Under your logic ALL these types of cases would not need to be heard. They would just summarily judge against the consumer every time because, well after all, the adversary said so.


    Maybe you need to go read it.

    ,

    Mahon, actually makes my point beautifully.

    .
     
  18. sassyinaz

    sassyinaz Well-Known Member

    Re: Re: Re: Critical UPDATE ->

    I'm not understanding the tone of your post, Butch, LKH didn't offer any logic or a personal opinion, only added a link for discussion and said he wasn't sure he agreed but that it was to further the discussion.

    You've re-written and assumed what a staff opinion letter says, actually changed entirely what it says, no link, based on what you've decided a cover letter "probably said."

    Reference case snippets, no link.

    How is anyone supposed to use them with no confirmable source????

    But you laugh and cop and tone when someone wants to participate and offers something to discuss that is on topic and that you yourself brought up.

    Butch said will get everyone as far as Hiding said, and you know it.

    But, I'm thinking, based on your initial post, discussion wasn't really what you had in mind, you've already decided.

    Sassy
     
  19. Butch

    Butch Well-Known Member

    Re: Re: Re: Re: Critical UPDATE ->

     
  20. sassyinaz

    sassyinaz Well-Known Member

    Re: Re: Re: Re: Re: Critical UPDATE ->

    I am unsure how requesting a source of information, that is confirmable and for anyone who wants to actually USE your information, necessary, equates to you having decided that I doubt your sincerity.

    The letter alone clearly stated what the FTC meant and still maintains. Where did the rest of the story come from?

    LKH didn't post an opinion, you decided that he had.

    Where is the trashing, there is only trashing in your own mind, there is no trashing. Read the letter alone, and read the letter with what you inserted in red -- it totally changes the meaning of the letter based on your own words, an assumption of what the cover letter probably said.

    If I was standing in a court room and used your letter to maintain a position, as no doubt you've quoted exactly, how could it be produced so it would be useful to me or anyone else in that situation? Ditto for cases that aren't available. It has to be available to the other side, Butch, producible, citable, retrievable -- not just for me who you consider your adversary, but the real adversary, standing across from you in court.

    Same as I said to JDP Pro Se and Hiding, so don't feel so picked on, you aren't.

    That's all I was asking for, didn't have a damn thing to do with your sincerity, which I've never doubted.

    Sassy
     

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